Oct 21, 2018  
2018-2019 Undergraduate Catalog 
    
2018-2019 Undergraduate Catalog
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HOSP 316 - Hospitality Service


Principles and practices of service excellence within the hospitality industry. Presents an overview of service management in the hospitality industry including design, evaluation, and management of hospitality service delivery systems.

Prerequisites & Notes
PRQ: HOSP 202 and hospitality management major.

Credits: 3



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