May 25, 2024  
2019-2020 Undergraduate Catalog 
    
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2019-2020 Undergraduate Catalog [NOTE!!!! THIS IS AN ARCHIVED CATALOG. FOR THE CURRENT CATALOG, GO TO CATALOG.NIU.EDU]

OMIS 442 - Process and Quality Improvement

Detailed examination of the issues, techniques, and methodologies for improving processes and controlling quality in manufacturing and service organizations. Topics include the history of process and quality improvement, quality culture, customer-driven quality, six sigma methods, tools for process improvement, statistical process control, and building and sustaining performance excellence.

Prerequisites & Notes
PRQ: OMIS 338 and OMIS 351. CRQ: FINA 320 and MGMT 335 and MKTG 295.

Credits: 3