Dec 02, 2024  
2017-2018 Undergraduate Catalog 
    
2017-2018 Undergraduate Catalog [NOTE!!!! THIS IS AN ARCHIVED CATALOG. FOR THE CURRENT CATALOG, GO TO CATALOG.NIU.EDU]

HOSP 316 - Hospitality Service


Principles and practices of service excellence within the hospitality industry. Presents an overview of service management in the hospitality industry including design, evaluation, and management of hospitality service delivery systems.

Prerequisites & Notes
PRQ: HOSP 202 and hospitality management major.

Credits: 3