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Feb 01, 2023
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2022-2023 Undergraduate Catalog
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OMIS 450 - Service Operations Analysis of the application of operations management concepts to service organizations. Strategic and tactical issues of managing service organizations such as: airline, financial, retail, health care, hotel/resort, and restaurant service delivery systems, will be examined. Topics include service strategy, globalization of services, quality, location selection, layout design, and capacity management as applied to service environments.
Prerequisites & Notes PRQ: Grade of C or better in each of the following: MKTG 295 and FINA 320 and MGMT 335 and OMIS 338 and OMIS 351 or ACCY 310.
Credits: 3
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