May 15, 2024  
2015-2016 Undergraduate Catalog 
    
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2015-2016 Undergraduate Catalog [NOTE!!!! THIS IS AN ARCHIVED CATALOG. FOR THE CURRENT CATALOG, GO TO CATALOG.NIU.EDU]

OMIS 442 - Process and Quality Improvement

Detailed examination of the issues, techniques, and methodologies for improving processes and controlling quality in manufacturing and service organizations. Topics include the history of process and quality improvement, quality culture, customer-driven quality, six sigma methods, tools for process improvement, statistical process control, and building and sustaining performance excellence.

Prerequisites & Notes
PRQ: UBUS 310 or consent of department.

Credits: 3