Jun 17, 2021  
2015-2016 Undergraduate Catalog 
    
2015-2016 Undergraduate Catalog [NOTE!!!! THIS IS AN ARCHIVED CATALOG. FOR THE CURRENT CATALOG, GO TO CATALOG.NIU.EDU]

FCNS 316 - Hospitality Service


Principles and practices of service excellence within the hospitality industry. Presents an overview of service management in the hospitality industry including design, evaluation, and management of hospitality service delivery systems.

Prerequisites & Notes
PRQ: FCNS 202 and hospitality management major.

Credits: 3