Apr 25, 2024  
2016-2017 Graduate Catalog 
    
2016-2017 Graduate Catalog [NOTE!!!! THIS IS AN ARCHIVED CATALOG. FOR THE CURRENT CATALOG, GO TO CATALOG.NIU.EDU]

PSPA 608 - Public Service Performance II: Management and Data Analysis


Follows PSPA 607. Focus on public service performance and management, adding more skills-based practices of data analysis. Studies the basic theory, techniques, and practice of data collection and analysis so that information can be used to inform management decisions. Examination of generating research questions by identifying knowledge gaps in the organization. Data analysis methods include quantitative techniques (descriptive and inferential statistics, hypothesis testing) and qualitative techniques (focus groups, content analysis, observational data). Results are interpreted and presented.

Credits: 3