Apr 22, 2024  
2018-2019 Graduate Catalog 
    
2018-2019 Graduate Catalog [NOTE!!!! THIS IS AN ARCHIVED CATALOG. FOR THE CURRENT CATALOG, GO TO CATALOG.NIU.EDU]

PSPA 607 - Public Service Performance I: Theory and Management


Overview of evidence-based decision making in public service organizations. Performance measurement theory and practices are introduced and explored through case studies and the creation of a research design. Exploration of public service values and how they influence performance management will also be provided, especially communication with stakeholders, support for a learning and performance organizational culture, and ethics.

Credits: 3