Nov 26, 2024  
2020-2021 Graduate Catalog 
    
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2020-2021 Graduate Catalog [NOTE!!!! THIS IS AN ARCHIVED CATALOG. FOR THE CURRENT CATALOG, GO TO CATALOG.NIU.EDU]

PSPA 607 - Public Service Performance I: Theory and Management

Overview of evidence-based decision making in public service organizations. Performance measurement theory and practices are introduced and explored through case studies and the creation of a research design. Exploration of public service values and how they influence performance management will also be provided, especially communication with stakeholders, support for a learning and performance organizational culture, and ethics.

Credits: 3